Rocket Software Insights Hub

Integrating AI Into EDX/EDI

Amol Pimparkar
1 min read
Electronic digital interchange (EDI) is pushing global communications past the speed of business, all while advancing supply chain management and shaping modern [...]
Modernization

New Era of Mainframe Modernization with IBM z17

Edward Marootian
3 min read

Mainframes are not just alive—they’re thriving.

Evolution of Work Demands (R)evolution in Contact Centers: Are you Ready?

Rebecca Dilthey
3 min read

Using modern automation, you can achieve continuous modernization of Contact Center workflow.

Analyst Features

2024 Gartner Magic Quadrant

Rocket Software
4 min read

Rocket Software is named a Challenger in the 2024 Gartner® Magic Quadrant for Service Orchestration and Automation Platforms (SOAP).

Trouble with SLA Breaches? AI Can Help

Anna Murray
4 min read

 Frequent SLA breaches lead to financial loss, reputational damage, and eroded customer trust.